Business banking onboarding can take weeks.
Business banking and lending
Open business accounts without weeks of waiting and rework.
Collect the right information, run policy checks and keep the customer moving in one journey.
Open a relationship
Asked once, used by both products
Shared answers
CompanyOwnership
Deposit account
Purpose of the account
Lending
The evidence that product needs
Where account opening loses the applicant
Someone has chosen the bank. The sign-up then asks for the same facts again, and the application stalls.
Where people stop
Opening takes weeks
Business banking onboarding can take weeks of requests, corrections and waiting.
Applicants leave the sign-up
A sign-up that is hard to finish loses people who had already chosen to apply.
One application, two products
Each product has its own process
A deposit account and a lending application ask for different evidence, so teams keep two ways of working.
- Company, once
- Ownership, once
- Then the product
From application to an open relationship
The journey collects what the product needs, runs the bank's checks, and keeps a record after the account is open.
The relationship record
Collect
Company, ownership and the purpose of the account are collected in the order that product needs.
Verify
Registry, identity and credit checks run before the application reaches a decision.
Decide
The policy says what can proceed and what needs a reviewer, for accounts and for lending.
Monitor
The customer record remains after the account is open, ready when a review is due.
Business outcomes
Move faster without losing control
Your compliance team's controls, applied automatically to every case.
Faster activation
Eliminate chasing, re-entry and unnecessary hand-offs.
Lower operating costs
Automate routine checks and focus teams on exceptions.
Stronger compliance
Apply consistent rules and capture every decision.
What we have seen
The wait, and the drop-off
In business banking, the cost shows up as time to go live and as applicants who do not finish.
Clunky sign-up journeys lose customers who already chose to apply.
Checks and records the bank already uses
Registry, credit bureau, screening and open banking data come into one journey. The bank keeps its own providers.
01 · Company and registryCompanies House
02 · Credit and business dataExperian
03 · ScreeningLexisNexis
04 · Bank and open bankingPlaid