Merchant onboarding in hours, not weeks.
Bring merchant data, checks, decisions and hand-offs into one controlled journey.
Merchant application
Example · one file, in your brand
Next
Policy, then a reviewer only if it needs one
Where merchant onboarding slows down
A merchant is ready to trade. The application is still moving between sales, the merchant and review.
Three copies of one application
The file changes hands
Sales
The file changes hands
Sales, the merchant and the reviewer each hold a different version of the application.
Merchant
Incomplete files come back
A missing document or an unanswered question sends the work back to the start.
Review
Go-live waits on the file
The merchant is not live while the application sits with the next team.
One journey from application to a live merchant
Collect, Verify, Decide and Monitor run in that order, with the checks a payments policy needs.
From application to a live merchant
Collect
The merchant, the outlet and the people behind it are asked once, in your brand.
Verify
Company, identity, merchant category and ownership checks run in the order the policy sets.
Decide
Clean applications follow the policy. Exceptions reach a reviewer with the evidence attached.
Monitor
After approval, the merchant record stays in one place for a later review.
Move faster without losing control
Your compliance team's controls, applied automatically to every case.
Faster activation
Eliminate chasing, re-entry and unnecessary hand-offs.
Lower operating costs
Automate routine checks and focus teams on exceptions.
Stronger compliance
Apply consistent rules and capture every decision.
A Tier 1 bank's payments business moved merchant applications into one journey. We can’t share their name, but we can share their results.
Customer outcomes
Minutes
From sales to compliance checks
100%
Right the first time
10×
Faster to go live
The systems around merchant onboarding
Registry, credit, screening and bank data run in the same merchant journey.
01 · Company and registryCompanies House
02 · Credit and business dataCreditsafe
03 · ScreeningComplyAdvantage
04 · Bank and open bankingTrueLayer