One onboarding process, configured for every partner.
Ask each partner for what applies to them while your team keeps one controlled process.
One process
A pack for each partner type
Franchisee
Their agreement and territory
Hotel property
The premises and the licence
Supplier
Company details and cover
Every partner arrives with a different pack
Franchisees, hotel properties and suppliers each need different documents, but your team needs one way to handle them.
A different pack, started again
A different pack each time
A franchisee, a hotel property and a supplier each bring their own documents and questions.
The process is rebuilt in email
Without one journey, every new partner starts again in inboxes and spreadsheets.
Different checks, one way of working
Each partner type gets its own checks, and your team handles them all in the same workflow.
One process, a journey for each partner type
A hotel group can onboard each property with the documents that property needs, on the same process as a franchisee or a supplier.
Configured per partner type
Collect
Each partner sees only the questions and documents that apply to their type.
- FranchiseeTheir questions
- Hotel propertyPremises documents
- SupplierCompany details
Verify
Checks are set by partner type, so a franchisee, a property and a supplier each get the ones that fit.
- FranchiseeFranchisee checks
- Hotel propertyProperty checks
- SupplierSupplier checks
Decide
One policy, with the rules for that partner type, applied to every application.
- FranchiseeThat type's rules
- Hotel propertyThat type's rules
- SupplierThat type's rules
Monitor
The partner stays on the record after they are approved.
- FranchiseeOn the record
- Hotel propertyOn the record
- SupplierOn the record
Each type keeps its own questions, documents and checks. The team runs one process, and Configure holds the variants.
The systems partner teams already use
Registry and business data, the agreement and the customer record stay in the tools you have.
01 · Company and registryCompanies House
02 · Credit and business dataDun & Bradstreet
03 · E-signatureDocuSign
04 · CRMSalesforce